Business Services

Business Services Experienced 32% Employment Growth Over the Past 10 Years

People often think of manufacturing when they hear the term traded sector, but there's more to Oregon's traded sector than manufacturing. Traded sector industries within business services include Professional and Technical Services, Company Management, and Customer Support. Oregon is an emerging, competitive market for Professional and Technical Services, such as consulting, advertising and public relations, architectural services, graphic design, and market research.

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Average Wage

Professional & Technical Services

Professional and Technical Services is a fast-growing, emerging industry in Oregon. Management and technical consulting is the largest industry in this group, followed by engineering services and advertising, public relations, and related services. Consulting and engineering includes a number of companies who specialize in clean technology. CH2M, for example, is an employee-owned global engineering company that was founded in Corvallis and now has more than 26,000 employees worldwide.

Some of the best and brightest minds in advertising and public relations can be found in Oregon. Wieden+Kennedy, one of the largest independently-owned advertising agencies in the world, is based here.

Company Management

Company Management includes corporate and regional offices whose staff are normally tasked with strategic or organizational planning and decision-making for the company. Companies with company management operations here include Daimler Trucks, Wells Fargo, and clean technology companies Vestas and Iberdrola.

Many companies have management offices in Oregon and their numbers are growing. Companies choose to expand their offices in Oregon because their workers love it here, and companies love it too because the cost of doing business in Oregon is lower than most other states and the cost of living here is the lowest on the West Coast.

Customer Support

Oregon's competitive advantage in Customer Support comes primarily from its well-established call center industry. Call centers are found throughout Oregon, including many rural areas of the state. These jobs are an important source of income in rural communities. Other industries in Customer Support include travel arrangement services and convention and trade show organizers.

Industry Snapshot

2018 Annual Data

Business Services Professional &
Technical Services
Company Management1 Customer Support Total
´╗┐Establishments8,183 1,333 336 9,852 
Employment43,739 34,267 12,543 90,548 
Location Quotient (Oregon/U.S.)0.70 1.55 1.39 1.02 
Rural Location Quotient (Rural Oregon/Oregon)0.59 0.37 1.14 0.58 
Average Wage$ 78,781 $ 89,890 $ 43,065 $ 78,038 
ExportsN/A N/A N/A N/A 

1 NAICS 5511 employment and wages are separated into two groups: 1) employment and wages of 12 firms recognized by Business Oregon as part of the Outdoor Gear & Apparel inudstry group are included in Apparel & Footwear within Outdoor Gear & Apparel, and 2) remainder of employment and wages in NAICS 5511 are included in Company Management within Business Services.

Source: Oregon Business Development Department with data from 1) Bureau of Labor Statistics, Quarterly Census of Employment & Wages, 2) U.S. Census Bureau, Foreign Trade Division, 3) Oregon Employment Department, Quarterly Census of Employment & Wages, and 4) D&B Hoovers.